The difficult I do immediately, the impossible takes a little bit longer.
Contact Management
Projects (Main)
Contact List
Entity Profile
Cusomter Profile
Open Messages
Supplier Profile
Activity Log
• Log phone messages and send via eMail to Associate.  (It is also available when entering follow up in the Activity Log.)

Customize the Services offered for quick data entry

• Follow-up notes entered from Activity Log are displayed

• Pull Entities already entered in the database

• Double-click to enter time

• Send Open Message based on Associate or Area, i.e. Sales, Shipping or Purchasing

• Select *Phone Type*, i.e. Home, Cell or Business from combo box (to the right of Activity)

• Reports to track all or just open (waiting for a reply) contacts